Pega allows you to customize your business days and add the business hours in your business application. This makes the business application run flexible and adaptive according to the business. In the production rule sets, Pega delivers the delegated rules which are customizable by the business stakeholder according to there requirement.
customizing calendar in Pega :
- Go to app explorer right click on the class where you want your customized calendar to be work on
- select create -> organization -> calendar
- Then add the name of the calendar, description, start date then click create
- The calendar rule set record form appears then choose the business days starting days.
- Then click on save.
- For every SLA and other activity, you choose under that class the customized calendar works.
The below was the screenshots step-by-step:
P.Raghava
PEGA 