PEGA EXPRESS !! it expresses the customer needs …

KEY FEATURES OF PEGA EXPRESS

  1. Pega Express lets you edit the existing case type or create a new case type from scratch. Your case progresses through if you create your own case and you’ll start by laying out the stages. Next, you define the steps that make up each stage. This creates the framework for your business process in way that is easy for anyone to understand. By keeping the interface guided with continuous instructions and suggestions through Pega Express, the user always knows what’s next.

 

2.You can configure your process to automatically run or you can configure certain              conditions under which the process runs. You can route to the current user, a                      specific user, or a shared queue.  In addition, you can add a service level agreement           to any step to make sure work is done in a timely manner.

 

3.Once the stages and steps are configured you are able to quickly and easily add routing to ensure the case is routed to the right person at the right time in the process

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